Effective Date: 05/24/2016
The use of information collected through the publicly accessible portions of our Web Site shall be limited to the purposes set forth below.
The TRUSTe program covers only information that is collected through this website, www.vilabs.com, www.trackerbird.com and service platform (Code Armor Intelligence, Trackerbird Software Analytics) and does not cover information that may be collected through software downloaded from the website.
In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
V.i. Labs complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively. V.i. Labs has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view V.i. Labs certification, please visit http://export.gov/safeharbor.
Use of Personal Information
- Personal information may occasionally be transferred to third parties who act for or on behalf of V.i. Laboratories, for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes we may provide your Personal Information to a third party in order to handle communications on our behalf or to assist us in managing our software compliance or host our website.
- We may share or transfer the information in our databases to comply with a legal requirement such as to comply with a subpoena, or similar legal or bankruptcy process, for the administration of justice, to protect your vital interests, and to take precautions against legal liability. In the event that V.i. Labs is involved in a corporate sale, merger, reorganization, dissolution or similar event, you will be notified via email and/or a prominent notice on our Web Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Where appropriate, before disclosing Personal Information to a third party, we contractually require the third party to take adequate precautions to protect that data and we may also disclose your personal information to any other third party with your prior consent.
Collection of Personal Information
When you visit our Web site and access information you remain anonymous. However, when you engage in certain activities on this site, such as requesting product information registering for a live event, V.i. Laboratories may ask you to provide certain information about yourself such as your name, email address, phone number and address. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for personal information, we tell you the purposes for which we will process that data. Some of these purposes include the following:
- We may contact you occasionally to inform you of new services we will be providing, or special offers, events or articles we think will be of interest to you.
- In some instances we may provide you with the opportunity to register for webinars co-hosted by select partners with whom we may share the personal information you provide us so they may send you offers which may be of interest to you. If you do not want us to use your personal information for these purposes you may contact us at email@example.com.
- We may send you requested product information and promotional material.
- We may use your personal information for marketing purposes and market research.
- We may use your personal information internally to help us improve our products and services and to help resolve any problems.
When you submit personal information to V.i. Laboratories, you understand and agree that V.i. Laboratories and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which V.i. Laboratories and its affiliates maintain offices, including without limitation, the United States.
In the event that V.i. Laboratories plans on sharing your personal information with a partner (e.g., when registering for a webinar jointly promoted with a partner), you will be given the opportunity to opt-out of the sharing of the information at the time of submission.
We V.i. Laboratories and our marketing partners, affiliates, or analytics or service providers (including AdRoll, Google and HubSpot), use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve personalized marketing, analytics, and site functionality.
Social Media Features and Widgets
Links to Other Sites
We post customer testimonials on our web site which may contain personal information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at firstname.lastname@example.org.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Protecting Your Privacy
We will take appropriate steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. For example, access to personal information is limited to individuals needing such access to perform their job function. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
Information Related to Data Collected through the CodeArmor Intelligence Service and the Trackerbird Software Analytics platform
Information Related to Data Collected for our Clients:
V.i. Labs collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Access and Retention of Data Controlled by our Clients:
V.i. Labs has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the V.i. Labs’ Client (the data controller). If requested to remove data we will respond within 30 days.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. V.i. Labs will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
to remove you personal information from V.i. Laboratories’ marketing database. Please provide your name and address so we are sure to remove the correct information. You may also follow the unsubscribe instructions in each of the marketing emails you receive.
“Modify Personal Data”
to modify or request the deletion of your personal data. Please include your modifications in the body of the email. We will respond to your request for access within 30 days.
We will retain your information for as long as needed to provide you with the communications and services described above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
V.i. Laboratories welcomes comments and questions on this policy. We are dedicated to protecting your personal information and will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this site. If we make any material changes we will notify you by email (sent to the e-mail address you have provided) or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.